GENERAL
CAN STAINLESS STEEL RUST?
Yes, any stainless steel product can in some circumstances rust but it is much more resistant to corrosion than ordinary carbon or alloy steels. It is ‘stain-less’ not ‘stain-impossible’.
HOW CAN I BE CERTAIN IT’S A GENUINE KNIFE?
We strongly recommend purchasing from official Global Knife stockists where stock can be verified. Please check the vendor and only trust highly rated sellers.
WHAT DO I DO IF I AM NOT LIVING OR BASED IN THE UK & IRELAND?
I. Grunwerg Ltd is the official distributor of Global knives in the UK & Ireland.
For contact information on the distributor in your country of residence please contact Global Knives Japan – www.yoshikin.co.jp/w
WHAT IS STAINLESS STEEL?
In metallurgy, stainless steel is defined as a steel alloy with a minimum of 11% chromium content. Stainless steel does not stain, corrode, or rust as easily as ordinary steel (it stains less), but it is not stain-proof. There are different grades and surface finishes of stainless steel to suit the environment to which the material will be subjected in its lifetime. Stainless steel is 100% recyclable and is available in different forms.
WHERE CAN I BUY GLOBAL KNIVES FROM AND WHERE IS MY NEAREST STOCKIST?
To find your nearest authorised Global stockist please click here
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Alternatively please Contact Us for more information
KNIFE CARE
MY KNIFE IS CHIPPED, WHAT SHOULD I DO?
WHAT ARE THE MOST COMMON CAUSES OF STAINLESS STEEL RUSTING OR CORRODING?
WHAT DO I DO IF I HAVE DROPPED MY KNIFE?
WHAT DO I DO IF MY KNIFE HAS SNAPPED?
WHAT IS THE BEST WAY TO REMOVE RUST OR CORROSION FROM YOUR STAINLESS STEEL?
WHAT IS THE GUARANTEE FOR GLOBAL KNIVES?
WHAT IS THE GUARANTEE IF MY KNIFE HAS SNAPPED?
PRODUCT RANGE
ARE REPLACEMENT CERAMIC WHEELS AVAILABLE FOR THE MINOSHARP AND MINOSHARP PLUS SHARPENERS?
KNIVES WITH FLUTING ON THE BLADE
SHARPENING
CAN I GET A KNIFE PROFESSIONALLY SHARPENED?
MY G-45 CERAMIC STEEL IS DISCOLOURED, WHAT DO I DO?
WHAT SHOULD I DO IF I BREAK MY GLOBAL CERAMIC SHARPENING ROD (G-25)?
COUNTERFEIT
WHAT IS COUNTERFEITING?
WHY SHOULDN'T I BUY COUNTERFEIT PRODUCTS?
COUNTERFEITING IS BIG BUSINESS
THIRD-PARTY SELLING
RETURNS
HOW DO I RETURN A DAMAGED KNIFE THAT IS MORE THAN 2 YEARS OLD?
RETURNING A DAMAGED KNIFE THAT IS LESS THAN 2 YEARS OLD?
WANT TO RETURN A PRODUCT YOU PURCHASED DIRECTLY FROM THE GLOBAL KNIVES WEBSITE?
