Gift Card Terms & Conditions

Gift Card Terms & Conditions

August 2020


These terms and conditions set out the legal terms and conditions which apply to your purchase and use of Knives From Japan Ltd gift cards.

These gift card terms apply to pounds sterling gift cards purchased online through the website as well as in the SANTOKU knife shop.



Your Knives From Japan gift card is valid for a period of 24 months from the date of purchase, following which they expire automatically. You will not be able to use the gift card after this date. You will not be reminded or contacted prior to the gift card expiring and we have no obligation to contact you.

Gift cards may be used for whole or part or any transaction for an instore purchase or online order, by entering a code printed on the back of the cards during the checkout process.

A gift card can only be used for one transaction. We will refund to the purchaser up to 30% of the value of the remaining balance that is not used.


Returns and Credits

Please keep hold of your gift card, even after use. If you wish to return any purchase for refund, we will recredit the gift card. If partial payment was made with a gift card and part with another method of payment then any refund amount will be credited to the gift card in the first instance.



You are responsible for the safe keeping and security of your gift card following delivery. In cases where your gift card is lost or stolen, Knives From Japan is unable to replace the gift card. All gift cards will be given a unique PIN number required for an online purchase at the point of purchase. We cannot be held responsible for any gift cards lost or stolen.

If your gift card has become damaged, we will be able to replace the damaged gift card providing it is still in your possession and unused. Please return it to us for replacement.


Data Protection

All of your personal data will be treated in accordance with our privacy policy.


Governing Law and Jurisdiction

These terms are governed by English law, any disputes will be settled in and English court of law.