Direct Purchases

If your enquiry is regarding a product you purchased via then please contact us at or fill in the support form: 

Purchases from our suppliers

If you purchased the product from one of our suppliers in the UK, then please contact them first before getting in touch with us. 

Purchases from outside the UK

If you bought your global products from outside the UK then please go to to find a list of the distributors.

Damaged Knife

If you bought a knife from the UK and it has been damaged, then please go to this link to fill out the form:

You can also contact the consumer care team at if you should have any further enquiries after filling out the form.