WHAT DO I DO IF MY KNIFE HAS SNAPPED?

Global knives are guaranteed against manufacture fault only.

To determine whether your knife has snapped from manufacture fault or not, and therefore whether it is under guarantee you must return to the store where the knife was purchased for them to examine for you.

When the knife has been examined and the outcome is manufacture fault then the knife is under guarantee. Unfortunately if the knife has no manufacture fault, then the knife is not under its guarantee and a replacement will need to be purchased.

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